Here’s How Reputation Management Works
Complete Business Analysis and Setup – Hosted in the Cloud
When you sign up for Review Manage, we will analyze your business to best use our quality reputation management program. Here is what we will do when we set up your business for Review Manage:
- When you sign up for Review Manage, we will analyze your business to best use our quality reputation management program. Here is what we will do when we set up your business for Review Manage:
- Run an offsite analysis to find every place someone has posted a review about your business. This will include blogs, forums, websites, and review sites. Your business will get a full report that allows you to identify and create a response to reviews from off-site Web properties. This will help you create a plan to best use Review Manage.
- Review Manage will review your current local citations with all major local search directories and review websites to assure all the business information is accurate and matches throughout. The program will help you make corrections for all local citations.
- To track reviews, all of your business information is put into our exclusive tracking and response software. This is hosted in the cloud through our dedicated server with a 99.9% uptime. Your business won’t need to download anything to your own servers or maintain the software on-site.
- Once we add your business demographics to Review Manage, it will create unique Quick Response (QR) codes and define a URL link for your business.
- We assign a dedicated account manager to oversee the set-up and be there when needed. The account manager will also monitor your Review Manage reviews, surveys, incentives, and off-site review postings and send you reports and notices as needed. You will get the best management service reputation possible . . . Guaranteed!
Simple QR Code or Direct URL Response for Mobile Devices
Now your customers can leave their review of your business in real time. Our QR coding and direct URL links allow your customers to leave reviews while still at your business while their experiences are still fresh in their minds. Surveys show that about 90% of customers will not leave a positive review once they leave your business. This is how we can help increase your positive reviews with our simple technology.
We Put the Review Process Right In Front of Your Customers
A few clicks or swipes on your customer’s smartphone or tablet will put the instant review process at their fingertips. After they scan the QR code or type in the direct URL, customers can then share their experience on any major review network they choose. This provides an instant review for your business, and shows your customers that you care what they think!
As soon as they post the assessment, Review Manage will take it from there. A positive review is instantly posted. If the review is negative, it will send the review to your business. You can then solve the issue, salvage a customer, and earn a positive review. Just one salvaged review can pay for our service for months!
Two Ways to Reward Your Customers Using Review Manage
1. Review Manage can offer promotions, rewards, and coupons for your customers that provide a review. You can set up Review Manage to offer an instant discount or on their next visit for giving a review (positive or negative).
2. You can also market your promotions, loyalty programs, and coupons directly to your customers once they are in the Review Manage system through a lead generation. What better marketing incentive could you offer than discounts to customers who have already visited your business?
You can use Review Manage and incentive modules together, individually or not at all – whatever helps your business the most!
Now you have the best marketing and review managing platforms in one place!
Dashboard Analysis and Reporting
Get a detailed analysis of all reviews for your business through Review Manage. We will give you a marketable list of every customer that uses Review Manage. Your business will receive detailed reports and analysis for all the reviews through your Review Manage member’s dashboard.
Built In Marketing
Using Review Manage will open a new marketing channel for your business. The program will give you a consistent list of customers for direct marketing. Review Manage also offers many add-on marketing alternatives through our PedalDown Marketing platform. These can raise your business to new levels using some of the best marketing strategies on the Internet. When you use the PedalDown Marketing platform, the door opens wide for creating new income streams through Review Manage.